Here's How My Typical Day Goes
by Adam Elliott
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posted Nov 8 2011 2:02AM
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 I'm gonna share something personal with you here. It's a email exchange that I had with my girlfriend Vanessa on Monday.
A couple things to note. We had previously discussed that I would go to the grocery store and pick up some items, so I asked her to send me a list. You should also know that she has a very dry and snarky sense of humor and part of her job is customer service.
I reversed the order of the emails, so the conversation begins at the top:
From: Vanessa
Sent: Monday, November 07, 2011
To: Adam Elliott
Subject: Grocery List
cucumbers
tomatoes
lettuce
avocado
half/half
yogurt
shampoo (take a picture of what they have available)
From: Adam Elliott
Sent: Monday, November 07, 2011
To: Vanessa
Subject: RE: Grocery List
No hello? Thank you? How’s your day?
Adam
From: Vanessa
Sent: Monday, November 07, 2011
To: Adam Elliott
Subject: RE: Grocery List
Dear Adam,
I am truly sorry for the lack of greeting in my correspondence to you. I strive for stellar customer satisfaction and I am saddened I did not achieve that in this case.
Your feedback is greatly appreciated. Please know I will do better going forward as your business is important to me as is our continued amicable relationship. Again, I am so sorry for the lack of greeting in my correspondence.
Feel free to contact me with any additional comments or concerns. Your feedback is always welcome.
Have a wonderful day.
Warm Regards,
Vanessa
From: Adam Elliott
Sent: Monday, November 07, 2011
To: Vanessa
Subject: RE: Grocery List
I'm feeling some sarcasm.
Adam
From: Vanessa
Sent: Monday, November 07, 2011
To: Adam Elliott
Subject: RE: Grocery List
Dear Adam,
Please know my words come from a place of the deepest sincerity and utter respect for you. Your opinion and satisfaction matter to me greatly. So please let me know how I can better serve you.
Sincerely,
Vanessa
See what I get to deal with?
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